Terms of service
Welcome to Andaaz. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.
1. General Terms
Andaaz reserves the right to update, modify, or discontinue any part of the website, products, prices, or services at any time without prior notice. We may also update these Terms of Service from time to time.
2. Products and Product Information
We make every effort to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate. However, slight differences in color or appearance may occur due to lighting, photography, or individual screen settings.
Customers are responsible for reviewing the product details, available sizes, colors, and other information before placing an order.
3. Orders
When you place an order with Andaaz, you agree to provide accurate and complete information, including your name, phone number, email address, and delivery address.
We reserve the right to cancel or refuse an order if the information provided is incomplete, inaccurate, suspicious, or if the product is unavailable.
4. Pricing and Payments
All product prices displayed on our website are subject to change without prior notice.
Andaaz accepts payment methods including Cash on Delivery (COD), EasyPaisa, and JazzCash. Customers are responsible for providing accurate payment information when using any available payment method.
5. Shipping and Delivery
We provide delivery across Pakistan. Orders are typically delivered within 3–5 business days, depending on the customer's location and courier service.
Delivery times may occasionally be affected by weather, public holidays, courier delays, incorrect addresses, or other circumstances beyond our control.
6. Returns, Refunds, and Exchanges
All sale items are final sale and are not eligible for returns, refunds, or exchanges.
Customers should carefully check the size, color, design, and product details before placing an order. If you receive an incorrect or damaged product, please contact us as soon as possible at andaazstore622@gmail.com so that we can review the issue.
7. Order Cancellation
If you wish to cancel or modify your order, you must contact us as soon as possible. We will try to accommodate your request if the order has not yet been processed or shipped.
Once an order has been processed or dispatched, cancellation may no longer be possible.
8. Website Use
You agree to use the Andaaz website only for lawful purposes. You must not misuse the website, attempt to gain unauthorized access, interfere with website functionality, or engage in activities that could harm our website, business, or other customers.
9. Intellectual Property
All content available on the Andaaz website, including logos, product images, photographs, text, graphics, designs, and other materials, belongs to Andaaz or its respective owners and may not be copied, reproduced, modified, or distributed without permission.
10. Third-Party Services
Our website may use third-party services, including payment providers, courier companies, Shopify services, analytics tools, and other service providers. Your use of such services may also be subject to their respective terms and policies.
11. Limitation of Liability
Andaaz will not be responsible for delays, losses, or issues caused by circumstances beyond our reasonable control, including courier delays, weather conditions, technical problems, public holidays, or incorrect information provided by the customer.
12. Changes to These Terms
Andaaz reserves the right to update or change these Terms of Service at any time. Updated terms will be posted on this page, and continued use of our website after changes are posted constitutes acceptance of the updated terms.
13. Contact Us
If you have any questions regarding these Terms of Service, orders, products, or our policies, please contact us:
Andaaz
Email: andaazstore622@gmail.com